User Experience Design for AI, 3 credits

The courses is for professionals and part of the programme MAISTR (hh.se/maistr) where participants can study the entire programme or individual courses. The course is part of the course track human-centered design and is held online in English.

This course is for students and professionals who want to understand the challenges and opportunities that artificial intelligence agents and components bring to the design of experiences. The course covers the conceptual and practical issues of designing with AI as an agent shaping the user’s environment and as a design material: it introduces the basic principles for human-AI interaction and human-AI collaboration; it describes product- and interface-level best practices for AI-enhanced experiences using textual, gestural, voice, and environmental interfaces; it discusses the human-AI relationship in respect to cognitive and algorithmic bias, the building and maintaining of trust, and ways to prevent or fix the potential misalignment between human and software actors.